Every retail business has a need to implement a reliable point of sale system in order to be able to process their sales and make a profit. These POS systems are made up of a cash register and other technology to expedite the checkout process. Whether you have a small business or an enterprise, your retail can benefit from a dependable POS system.
Continue reading to learn how to set up a POS system.
Refine your business needs.
The first thing you have to do before setting up your modern POS system is ensure your business needs and goals are clear so you can properly equip your retail store or grocery stores with the right point of sale system. This includes inventory management, payment options, sales channel database, floor plan, and a customer relationship management system.
Additionally, other business owners like bartenders or restaurant owners can choose a sale system with table mapping, split checks and tipping, online ordering, and menu management, among other functions. The same goes for hotels and other service providers—your POS setup will provide a different type of customer experience depending on your unique business needs.
Select your POS hardware.
Next, you’re going to want to invest in POS hardware equipment for all of your cashiers’ terminals. Modern POS systems include computers, monitors, cash drawers, barcode scanners, debit and credit card readers, barcode scales, and receipt printers.
Also, you’ll want to consider adding a pole display, a portable stock counter, digital scales, and barcode printers, along with any necessary USB cable. You’ll want to equip your business with quality equipment for the long run if you’re looking to upscale it. Prior to your POS installation, be sure your POS hardware meets the minimum system requirements needed for compatibility with your own point of sale software.
Select your POS software.
Likewise, you’ll need to choose the best POS software for your new system. This sale software will allow you to process payments, manage your inventory, and integrate your eCommerce like Shopify to synchronize your online sales. It should also be able to manage your offline database as well as loyalty programs, promotions, coupons, and gift card payments with ease of use.
A POS solution such as Retail Plus POS Software will do that and more. With the best POS system, you can process secured payments at checkout, use touchscreen integrations, manage your payrolls, and export reports to Microsoft Excel. It also allows you to link your business to QuickBooks, add product data and images, clock time for employee management, and integrate other software.
Set up your payment processors.
Furthermore, you’ll want to set up your payment processors to accept debit and credit card payments as well as gift cards such as National Payment, Heartland, WorldPay, First Data, Vantiv, and X-Charge.
Create an inventory catalog.
Now that you have POS software and hardware integrated into one new system, you’ll want to upload your inventory data into it for advanced inventory management. This will help you keep track of your stocked items as well as apply any active promotions.
You can add an SKU number, supplier code (if available), and the price for each item in stock, among other attributes. You can also add pictures of your items to make it easier for your cashiers to identify the items being processed at their checkout terminal.
Import your customers’ information.
You can also import information to your client database to keep track of your existing clients. You can include first and last names, addresses, ages, occupations, and purchase histories. This can help you set up email marketing campaigns and loyalty programs as well as customer feedback and social media promotions. Moreover, you can create customized invoices and receipts with this information for enhanced customer service.
Set up your employees’ accounts and individual permissions.
Next, as an administrator, you’re going to want to create and activate your employee accounts and credentials on Retail Plus’ local server so they can go on about their day-to-day operations in a safe manner. It’s a good idea to assign different permissions to your employees for various retail operations. For example, you can have associate- and manager-level permissions and other roles to be able to make returns, voids, and changes to the inventory database.
Train your staff to properly use your new POS system.
Lastly, you’ll want to train your employees on how to use their new point of sale terminal and give them insights into each of the functions of the setup.